Lifeproof warranty claim Lifeproof cases are waterproof, whereas Otterbox cases only provide general dust, scratch, and shock protection. But the warranties provide reassuring coverage on your investment. Defective or Incorrect Products Just Google lifeproof warranty claim. Claims under this Limited Warranty must be made to the following address: LifeProofTM Warranty Department Halstead New England Otter Products, LLC and its affiliated companies worldwide (""OtterBox"" and “LifeProof”) warrants OtterBox and LifeProof products against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods. Our cases are sourced from LifeProof Hong Kong - LifeProof. In the event that Shaw repairs a floor, this warranty shall remain in effect with respect to such floor. Based on this, they voided the warranty on all the flooring. They will have your customer record and order information and may be able to address your needs of a replacement that same day. According to Otterbox, you can file a claim no later than 60 days after the expiration of the warranty. Dec 2, 2020 · Luckily, Otter Box and LifeProof have a one-year warranty. LIMITED WARRANTY. com, you created an online record of your order. You may reach our knowledgeable New Jersey based customer service team via email or by calling: (800) 558-2535 You don't need to register the product for the warranty but keep the receipt on hand so you have it for any future claims. Retail Tracking Service:Cell Phone Device Protection / Water-resistant, Waterproof / Units Sold / Jan. . In fact, if Otterbox believes yours is not a valid claim, it says it has the right to reject the fulfillment of any warranty claim. Should you experience difficulties with your purchase, please file a claim and we’ll work towards a swift resolution. This means that if you have purchased a case from an authorized retailer, you are eligible to receive a replacement. Obtaining Warranty Service If you wish to make a claim under this Limited Warranty with respect to a LifeProof Product, OtterBox Support is a central location for access to OtterBox warranty, order status, FAQs, contact us for, shipping and billing information, and more! LifeProof offers a one-year limited warranty from the date of purchase for all their cases and covers. Then, you SOLE AND EXCLUSIVE REMEDY. I’ve owned 4 Lifeproof water/dust/drop proof cases before and have loved them. Submitting a claim does not mean the company will provide a refund or replacement. Once the defect is validated, Lifeproof will notify the buyer in If you purchased your LifeProof case directly from a retail location, you are entitled to claim your warranty from your point of purchase for immediate replacement assistance. Stain Warranty - Lifetime Wear Warranty- 25 Years Warranty Claim | ZIZO® Lifetime Product Warranty Please complete the form below to initiate a warranty replacement. Start off by going to the otterbox (or lifeproof) website, navigate to the warranty claim page. To maintain warranty coverage, Lifeproof LVP must be properly installed per guidelines and cared for according to recommendations. When you purchased directly from lifeproof. Needed that kind of case for some traveling so bought this one. You might have However I just submitted a warranty on an iPad 7th gen Symmetry Series 360 (retail for $99) and they sent me an email asking for photos of the damage with a paper with my name and date. Warranty & Returns are in Australia but only if you purchase from us. Notify Lifeproof upon discovery of any defect. However, if your LifeProof case falls under the warranty criteria, here are a few things that you must know- With a warranty claim the manufacturer should send out an 'independent' inspector. That's we offer a 1 year warranty against defects in material or workmanship. Users can submit a claim online or by phone. Expose your device to hazards at your own risk. If the case is not significantly damaged and the 1 year purchase date is coming up, I still go on line to take advantage of the warranty because I know the case won’t last much more than a year. LIFEPROOF WARRANTY LIFETIME STAIN WARRANTY (LIFETIME) * • During the warranty life, if a covered stain cannot be removed using the above directions (including professional cleaning), The Home Depot will coordinate replacement for the affected area only with identical carpet or carpet of comparable value. com; Warranty Claims: warranty@lifeproof. Sep 26, 2019 · 1 HOMEDEPOT. Safeware provides unique insurance and warranty protection solutions for consumer products such as technology, fitness, furniture, and appliances. I have an iPhone 13 After that, you're going to have a tougher time making a warranty claim. Otter Products, LLC d/b/a OtterBox and its affiliated companies worldwide (collectively, “ Otter”) warrants its products (collectively, the “ Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty LifeProof says that they have a lifetime warranty, so I made a claim. I didn’t use it as over half of the floor would have to be removed to replace the two planks & I wanted to see if more joints would separate in time. A central location for access to LifeProof warranty, order status, FAQs, contact us for, shipping and billing information, returns for online orders and product instructions. How long does a LifeProof warranty claim take? If it is broken, all you have to do is go on LifeProof’s website & submit a claim. General Inquiries: support@lifeproof. Replace the product with a new or LifeProof Global Product Warranty. Contact LifeProof’s customer support for assistance with any questions or concerns regarding your LifeProof case. With LVP, it should be done within 48 hours of the flooring install to be considered within warranty. I’ll need it eventually. halsteadintl. You will be asked to provide: 4 days ago · If you make a warranty claim within 60 days after the warranty period ends, OtterBox will, at its discretion: Repair the product using new or refurbished parts. For further assistance, contact LifeProof by phone: 1-888-533-0735 installation procedures. 1492. 5 months (with the information they require re. Customers who do not comply with these requests may be denied a warranty replacement. This warranty covers any manufacturing defect for varying durations of time. Sure, Otterbox does a great job of protecting your phone. CA/LIFEPROOF September 26, 2019 Please contact 1-866-843-8453 for further assistance. *LifeProof is not responsible for return shipping charges. If OtterBox accepts your claim, they'll send you a replacement. com or by calling (909)444-7992. Otterbox warranty page. I submitted another claim as it has a lifetime warranty which they send an All warranty claims will require a photo of the damaged product and a small shipping and handling fee. Best Customer Service. May 18, 2024 · This warranty does not cover damage from misuse or unauthorized modifications. replacement flooring. I submitted a Warranty Claim but I haven’t received an order confirmation. I’ve seen other posts about this exact defect, and in my conversation with OtterBox customer service they let on that it’s been a common warranty claim. The Claim Process Explained. First, you will need to provide your full name, email address, and serial number to the customer service agent. Making a warranty claim for your LifeProof case requires following specific instructions and providing the necessary information, such as proof of purchase and the serial number. WARRANTY OWNER ThisLimited Warrantyapplies only to the originalpur chaserand the original installationsite and isnottransferableand, with respectto theresidential warranty, applies only to a resident homeowner. Mar 13, 2024 · That’s because, for example, they may be trying to game the system and cheating on warranty claims–especially now that you don’t need to photographically document the damage. Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LifeProof logos or trademarks. Posted by u/Crazycatlady738 - 1 vote and 1 comment Keep in mind that when it comes to the Otterbox warranty, it is for the phone case, not the phone itself. Your OtterBox or LifeProof product will be replaced at no charge to you except for shipping, handling and applicable taxes. You will be required to provide the following information: your name, address, contact Please note that LifeProof cannot accept returned LifeProof Products in packages without an RMA number. If you have already tried to submit a warranty and need additional help, please complete the form below The screen on my life proof case is coming off, and no way to get it to stick back in place. – Learn about LifeProof - Case for Apple® iPhone® 4 and 4S - Red with 3 Answers – Best Buy The warranty that LifeProof offers on its products, is 1 year from purchase date. You can also check your order status, find FAQs, or contact customer service for help. If Shaw repairs or replaces a floor as a result of a warranty claim, it is the customer's responsibility to be clear, at their own expense, any items placed over the affected areas subsequent to the original installation. S. *Source: The NPD Group/U. Unless they find a true manufacturing defect (like fiber pilling, delamination) that could not have been detected before installation (every company specs that the carpet must be inspected prior to installation), they will label it 'installer error' and if you Did your LifeProof phone mount break? Despite the name, LifeProof does not actually have lifetime warranties on any of their products. Though all LifeProof products are tested to meet stated claims, your device can still be damaged. lifeproof. If you have already tried to submit a warranty and need additional help, please complete the form below How To File a LifeProof Warranty Claim—Advice for Making Your Life Easier. The order number can also be referenced in your confirmation email. Product Warranty. Safer & Easier Process. You will be required to ship the defective device back to the plan administrator. Will Lifeproof replace the phone Case leaked when dropped in water and phone is damaged. this exclusive and limited warranty will be effective only if the lifeproof™ underlayment was installed and maintained in full compliance to this limited warranty and the warranty as specified in the flooring manufacturer instructions, recommendations and specifications. Please fill out the form below or call our customer service center at 1-888-533-0735 wear and tear. We also may ask that the damaged products be returned to us for evaluation by our engineers. Contact Us. You can also call our automated self-help system at 1. Dec 18, 2022 · Do Lifeproof cases come with a warranty? No, if you’re wanting to claim the warranty of your Lifeproof case, please note that most of the cases do not come with a warranty and can’t be claimed. 2018 – Jan. After a warranty claim is properly filed, IVC's service coordinator will designate a representative to evaluate the warranty claim. You may take full advantage of the reimbursement for Performance and Care Items and still be eligible for the No Service Claim reimbursement. Select the phone you have and say you bought it in store like 2 weeks ago, and the button fell out. Also, to retain warranty protection, the baseboard or the quarter round trim must be installed immediately after the flooring is installed. RETURNING A LIFEPROOF PRODUCT WITHOUT AN RMA NUMBER WAIVES ALL OF LIFEPROOF’S RESPONSIBILITIES UNDER THE LIMITED WARRANTY, EVEN IF All warranty claims will require a small shipping and handling fee. Get out there, explore and share @LIFEPROOF Sign up + save $10 off your first order. This warranty statement was last updated October 22, 2018. If you believe your case has been damaged due to a manufacturing defect, you can contact LifeProof customer service to make a warranty claim. Compare Activate your warranty. If I can get several for myself and my wife for free, you should be all good making genuine claims for yours. Aug 1, 2024 · Generally, the LifeProof warranty is good for 1 year (2 years if you purchased the product in EMEA regions). com Either click on link to fill out a warranty claim, https://www. A. The following general terms and conditions apply. These warranties If you purchased your LifeProof case from an authorized seller, you can contact LifeProof directly to register your product for the warranty and file a warranty claim in the event of any damage. Otter Products 209 South Meldrum St Fort Collins, Colorado 80521 1-855-688-7269 Subject Warranty. This is not a customer service… Yes, LifeProof offers a limited lifetime warranty that covers any factory defects and will replace your damaged case free of charge. com/en-us/warranty-claim, or call 1-(888) 533-0735. Failure to ship the defective product may result in you being charged for the replacement device. We may also ask for photos of the damaged product, or that damaged products be returned to us prior to shipping out a replacement. com and decide to sell it within 3 months of the original purchase, the warranty does not cover the second owner. PRODUCTS & COVERAGE Warranty Registration is available online at warranty. Keep in mind, that Otterbox will not honor a warranty for damages that it considers normal wear and tear. Lifeproof with Petproof Technology Carpet is backed by a Lifetime Pet-Stain Warranty and a 25-year Wear Warranty. Make sure to thoroughly read all warranty terms and conditions before installing Lifeproof floors. Returns. No appeal allowed. Find out how to submit a warranty claim or return an item for one of LIFEPROOF's products. LifeProof is a company that makes phone cases, speakers, and various accessories that are supposed to endure all kinds of conditions and environments. COM/LIFEPROOF September 26, 2019 Please contact 1-866-843-8453 for further assistance. For example, if you purchase a phone case from LifeProof. Labor costs are not included. LifeProof warranty page (if anyone even uses those cases anymore) From there simply just choose a purchase location (don’t use otterbox. Altruistic Otters. the case - photo evidence etc) they simply ignore the correspondence. WARRANTY INFORMATION FOR U. It’s possible they don’t require proof for products under $70 or $80 but over that amount requires proof since it’s more expensive. If I could give a zero rating I would. Lifeproof Stain and Soil Warranties exclude: ˚ Damage caused by oil or wax-based substances, including paint and other non-household products. We stand by our products. Unfortunately the same cannot be said in the case that your phone was also Sep 8, 2015 · Submitting a warranty claim to LifeProof requires selecting a product and describing the issue. 99 shipping and handling fee. Connect with customer service. com. If you have a Lowe's Protection Plus New Product Plan, and never file a service claim, you have 60 days after your protection plan term ends to request a 30% reimbursement of the plan cost paid. Hangout for Home Depot associates. Please see this page, for LifeProof's warranty details and statement: Owner must submit notice of all claims under these warranties to the retailer within the specified warranty period. It usually takes no more than 48 hrs before they ship you a brand new one, in a box just like you purchased from the store. EXCLUSIVE LIFEPROOF™ WITH PETPROOF® TECHNOLOGY PET STAIN WARRANTY ˚ LifeProof with PetProof Technology has the same warranty as LIfeProof carpet with additional pet stain coverage. com obviously) Jan 29, 2024 · I submitted a claim to H D in March & they sent a replacement box. [2] SOLE AND EXCLUSIVE REMEDY. The LifeProof product warranty only covers the LifeProof product — it does not cover any non-LifeProof You can file a claim 24/7 by clicking here and locating your plan or policy. AND CANADA Please retain a copy of your dated sales receipt for this product in order to submit a warranty claim. 3. Oct 22, 2018 · LifeProof Global Product Warranty. Alternatively, you can find a variety of LifeProof cases on retail sites, such as Amazon, if you would prefer to purchase a new one outright. [2] He is a serial entrepreneur and has an MBA in Business from Queensland University of Technology. Replacement or repaired LifeProof Products are warranted as above only for the remainder of the original applicable Warranty Period. Find more information about the duration of our warranty and what it covers for OtterBox products here and LifeProof products here. In the event of a valid warranty claim, Lifeproof will pay for material costs for repair or replacement of affected area. From laptops and tablets, to couches and ovens, we've got your covered. You will be required to provide the following information: your name, address, contact The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. Submit claim RETURNS. 12 Months Australian Warranty. Good luck if you're considering buying a Lifeproof case. Merchandise and materials are covered exclusively by the manufacturer’s warranty, if any. Certain specialty products and collections may have different warranty terms. au. How do you file an OtterBox warranty claim? Missing Warranty Benefits: Without registration, customers forfeit the ability to claim warranty coverage. They sent an inspector who "discovered" one single pinch point where I supposedly didn't give the required space between the LVP and piece of trim. Claims must be submitted in writing. If you need further assistance you may contact us at info@zizowireless. See warranty information included with Products for complete details. The rights to all brand logos and trademarks remain the sole prerogative of LifeProof. May 17, 2022 · The process for filing a warranty claim with LifeProof is very simple. However, please keep your original proof of purchase from Buy, as it may be required for any warranty claims you need to make. To obtain remedies under this Warranty, Lifeproof must receive Consumer’s claim before the end of the Warranty Period 1. Halstead New England warrants that its LifeProofTM flooring will be free from manufacturing defects and, under normal use and maintenance, will not wear, 92K subscribers in the HomeDepot community. Lifeproof® Warranty Guide Click Waterproof Bamboo Flooring LIMITED MANUFACTURERING DEFECT WARRANTY Manufacturer warrants the flooring in their original manufactured condition to be free from defects in material and workmanship including milling, assembly, dimension and grading for a period of one year from the date of purchase. An Lifeproof associate or an authorized representative will inspect and/or test the product for defect. Authentic LifeProof Phone Cases | Otter Products WaterProof Lifeproof® Warranty Guide Click Waterproof Bamboo Flooring LIMITED MANUFACTURERING DEFECT WARRANTY Manufacturer warrants the flooring in their original manufactured condition to be free from defects in material and workmanship including milling, assembly, dimension and grading for a period of one year from the date of purchase. This warranty does not cover resold items. Return an item to us. So, even once the warranty expires, you will have a small, 60-day window in which to file a claim. X Research source The only exception to this is any LifeProof soft goods products (like backpacks), which is increased to 5 years. Please refer to the factory label, your instruction manual, or warranty card to find warranty details. Learn more about our OtterBox warranty statement or our LifeProof warranty statement . In the event of a defective product, we will facilitate returns and warranty claims with the manufacturer on your behalf. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1. GENERAL TERMS AND EXCLUSIONS Lifeproof Sheet Vinyl Flooring is warranted as indicated above in continuous climate controlled interior environments. com; Business Partnership: business@lifeproof. Shop Lifeproof and more at The Home Depot. Four more joints are starting to separate now. Aug 22, 2021 · How long does a Lifeproof warranty claim take? If it is broken, all you have to do is go on LifeProof’s website & submit a claim. Halstead New England warrants that its LifeProofTM flooring will be free from manufacturing defects and, under normal use and maintenance, will not wear, LifeProof was founded in 2009 by Gary Rayner. This warranty is conditioned upon your reasonable cooperation with IVC and its service coordinator and representative in the evaluation of your warranty claim and the implementation of any remedy. They don't ask for any proof, and all you need to pay for is shipping Lifeproof with Petproof Technology offers you more than beautiful, resilient carpets. See full list on otterbox. This limited warranty gives customer specific legal rights and customer may 1 HOMEDEPOT. 2022 Submit claim RETURNS. LifeProof Products will be furnished only on an exchange basis. Your RMA number must be clearly marked on the outside of the package containing your returned LifeProof Product. [3] After 18 months and a $1 million investment, the company made its public debut at the 2011 LAUNCH Conference where it won awards for the best product and best presentation after a demonstration with a LifeProof-protected iPhone 4 that included Check the status of your order here even without an account Aug 21, 2021 · Otterbox cases are comparatively less pricey, whereas Lifeproof cases have a more premium price. If you checked out while signed into your account, you can find your order number in the "order history" section of your account. Honestly, I haven’t paid for a LifeProof case in years because they don’t (or didn’t, not positive if it’s still the case) ask for receipts on warranty claims. To initiate a warranty claim, call OtterBox customer service at 1-855-688-7269 or visit their warranty website. Halstead New England warrants that its LifeProofTM flooring will be free from manufacturing defects and, under normal use and maintenance, will not wear, Claims: Any claim which is covered under the Home Legend, LLC Limited Warranty must be submitted to us through your retailer who will file a claim on your behalf. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. Potential Loss of Coverage: If not registered, chances of warranty support become significantly reduced. You get peace of mind. To successfully file a warranty claim, homeowners should consider the following key steps: All LifeProof products come with a one year manufacturer’s warranty, which is administered directly by LifeProof. Sure. Otter Products, LLC d/b/a OtterBox and its affiliated companies worldwide (collectively, “ Otter”) warrants its products (collectively, the “ Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty You will be shipped a replacement product once the claim has been validated. To submit a warranty claim you can visit their sites or call 1-855-688-7269/ 1-888-533-0735. To submit a warranty claim, you must visit the LifeProof website and complete the Warranty Claim Form. Delays in Claims Processing: Claims may be hindered due to lack of proper documentation. We are an approved reseller of LifeProof and OtterBox cases in Australia. You'll just have to pay a $4. No affiliation with The Home Depot Inc. 2. Shop LifeProof cases for iPhone, Samsung & more - Shop all of your favorite Lifeproof products like Frē! Limited Lifetime Warranty. Submit a claim. It is your responsibility to take reasonable precautions regarding how you use your device. Damage from improper installation, indentations, pets, or misuse are excluded. LIFEPROOF GLOBAL LIMITED WARRANTY (“LIMITED WARRANTY”) Otter Products, LLC d/b/a LifeProof and its affiliated companies worldwide (collectively, “Otter”) warrants its products (collectively, the “Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods, subject to conditions contained in this limited When you purchased directly from lifeproof. However, nothing is 100%. The warranty is void if flooring is subject to improper maintenance, improper cleaning methods, abuse, excessive moisture or structural alterations. 1 HOMEDEPOT. com At LifeProof we stand by our products. Waterproof Warranty – Lifeproof guarantees the floor will remain 100% waterproof for the life of the product. Get started returning an item to us. Claims: Any claim which is covered under the Home Legend, LLC Limited Warranty must be submitted to us through your retailer who will file a claim on your behalf. File a LifeProof Warranty Claim the Easy Way LifeProof is a company that makes phone cases, speakers, and various accessories that are supposed to endure all kinds of conditions and environments. What happens when you discover that your item isn’t as waterproof or drop-proof as the company promised? Mar 22, 2025 · Homeowners can effectively file a claim on their Lifeproof carpet warranty by following the established procedures outlined by the manufacturer, ensuring that they meet the required conditions for coverage. 800. This warranty covers manufacturing defects and material issues under normal usage conditions. We offer free delivery, in-store and curbside pick-up for most items. Satisfaction Guaranteed. All Lifeproof Flooring Products come with a manufacturer’s warranty. jxr zmfs iklbv zbchd vtwfj xbyrmw avqv tgpi yrxshkul cjzcx xfogsg aoacaec tmagey pso bmqcthfo